Descope - Performance degradation on refresh token endpoint โ€“ Incident details

All systems operational

Performance degradation on refresh token endpoint

Resolved
Degraded performance
Started almost 2 years agoLasted 36 minutes

Affected

US ๐Ÿ‡บ๐Ÿ‡ธ

Degraded performance from 12:05 PM to 12:41 PM

API

Degraded performance from 12:05 PM to 12:41 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved with corrected configuration.

  • Identified
    UTC
    Identified

    The incident was identified as a misconfiguration in our WAF that resulted in a higher-than-normal false positive rate, which blocked some legitimate end-user traffic.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.