Descope - Slightly degraded API performance – Incident details

Slightly degraded API performance

ResolvedDegraded performance3 hours 56 minutes

Affected

Console

Degraded performance from 4:36 PM to 8:32 PM

US 🇺🇸

Degraded performance from 4:36 PM to 8:32 PM

API

Degraded performance from 4:36 PM to 8:32 PM

EU 🇪🇺

Degraded performance from 4:36 PM to 8:32 PM

API

Degraded performance from 4:36 PM to 8:32 PM

  • ResolvedUTC

    The system is stable since fixes were applied.

  • MonitoringUTC

    A fix was implemented, and API performance is now back to normal levels. We continue to monitor the system to ensure optimal performance of all components.

  • IdentifiedUTC

    We identified the root cause, which seems related to our CDN provider's network performance issues. We are working closely with them to remediate those issues. Our reports show that less than 30% of the overall requests are affected by this issue.

  • InvestigatingUTC
    We are currently investigating this incident.