Descope - Seeing elevated amount of errors – Incident details

All systems operational

Show current status

Seeing elevated amount of errors

ResolvedDegraded performance37 minutes

Affected

Console

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

US 🇺🇸

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

API

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

EU 🇪🇺

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

API

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

  • ResolvedUTC
    This incident has been resolved. About 2% of the traffic was affected, most of which originated from the Descope Console application.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We have identified and working on addressing the incident that is causing login failures in both the US and EU data centers