Descope Status - Incident history https://descopestatus.com Descope Wed, 18 Mar 2026 10:45:26 +0000 Issues reported with some DNS resolving of certain Management API endpoint Type: Incident Duration: 1 hour and 30 minutes Affected Components: API Mar 18, 10:45:26 GMT+0 - Investigating - We are currently investigating this incident. Mar 18, 12:15:43 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 18, 12:15:49 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 30 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>10:45:26</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>12:15:43</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>12:15:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 18 Mar 2026 10:45:26 +0000 https://descopestatus.com/incident/cmmvx0kt4087gezxdv504wgxb https://descopestatus.com/incident/cmmvx0kt4087gezxdv504wgxb Database Maintenance Type: Maintenance Duration: 13 minutes Affected Components: API Mar 15, 04:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases in US during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team. Mar 15, 03:00:47 GMT+0 - Identified - Maintenance is now in progress. Mar 15, 03:13:37 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 13 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases in US during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>03:00:47</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>03:13:37</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 15 Mar 2026 04:00:00 +0000 https://descopestatus.com/maintenance/cmlzpf0uq08ohrahnkl48md6d https://descopestatus.com/maintenance/cmlzpf0uq08ohrahnkl48md6d High error rate on Management API calls Type: Incident Duration: 15 minutes Affected Components: API, API Mar 9, 22:00:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 9, 22:15:00 GMT+0 - Resolved - This incident has been resolved. Mar 15, 08:12:30 GMT+0 - Postmortem - The incident was caused by a regression in the middleware layer responsible for header parsing. The logic error prevented the middleware from correctly validating standard request headers, leading to a surge in 400 Bad Request responses. Full RCA will be delivered upon request, reach out to support for that. Type: Incident

Duration: 15 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>22:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>08:12:30</var> GMT+0</small><br><strong>Postmortem</strong> - The incident was caused by a regression in the middleware layer responsible for header parsing. The logic error prevented the middleware from correctly validating standard request headers, leading to a surge in 400 Bad Request responses. Full RCA will be delivered upon request, reach out to support for that..</p> ]]> Mon, 9 Mar 2026 22:00:00 +0000 https://descopestatus.com/incident/cmmk7jp5p0api1jix7zhx280a https://descopestatus.com/incident/cmmk7jp5p0api1jix7zhx280a Database Maintenance Type: Maintenance Duration: 6 minutes Affected Components: API, API, API Mar 1, 04:01:29 GMT+0 - Identified - Maintenance is now in progress. Mar 1, 05:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases in EU, CA and AP regions during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team. Mar 1, 04:07:57 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>04:01:29</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases in EU, CA and AP regions during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>04:07:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 1 Mar 2026 05:00:00 +0000 https://descopestatus.com/maintenance/cmlzpcqt5038213wlsifvv443 https://descopestatus.com/maintenance/cmlzpcqt5038213wlsifvv443 Database Maintenance Type: Maintenance Duration: 6 minutes Affected Components: API, API Jan 11, 05:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team. Jan 11, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 11, 05:06:16 GMT+0 - Completed - The scheduled database maintenance has been successfully completed. No impact to service was observed, and all systems are operating normally. Thank you for your patience. If you notice anything unexpected or have any questions, please feel free to reach out to our support team. Type: Maintenance

Duration: 6 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases during this window. No impact to service is expected, and no traffic interruptions are anticipated. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>05:06:16</var> GMT+0</small><br><strong>Completed</strong> - The scheduled database maintenance has been successfully completed. No impact to service was observed, and all systems are operating normally. Thank you for your patience. If you notice anything unexpected or have any questions, please feel free to reach out to our support team..</p> ]]> Sun, 11 Jan 2026 05:00:00 +0000 https://descopestatus.com/maintenance/cmk334fl900zkrzje3tzkql20 https://descopestatus.com/maintenance/cmk334fl900zkrzje3tzkql20 Queue system maintenance Type: Maintenance Duration: 2 hours Affected Components: API, API Dec 28, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. No expected impact on API, other than a possible few minutes of increased latency Dec 28, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 28, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. No expected impact on API, other than a possible few minutes of increased latency.</p> <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 28 Dec 2025 08:00:00 +0000 https://descopestatus.com/maintenance/cmjontwf014gokpnkbh21t7ke https://descopestatus.com/maintenance/cmjontwf014gokpnkbh21t7ke Elevated error rate Type: Incident Duration: 3 minutes Affected Components: , Console, API, US πŸ‡ΊπŸ‡Έ β†’ Nov 23, 08:58:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 23, 09:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 23, 09:02:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 23, 09:03:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>08:58:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>09:02:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>09:03:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 23 Nov 2025 08:58:00 +0000 https://descopestatus.com/incident/cmibhus9c0bo6155xsoydrnex https://descopestatus.com/incident/cmibhus9c0bo6155xsoydrnex Elevated error rates are reported which seem to be related to CDN/edge provider Type: Incident Duration: 2 hours and 32 minutes Affected Components: , API, US πŸ‡ΊπŸ‡Έ β†’ Nov 18, 14:46:37 GMT+0 - Monitoring - Edge provider implemented a fix and are currently monitoring the result. Nov 18, 14:54:43 GMT+0 - Resolved - This incident has been resolved. Nov 18, 12:22:57 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 12:36:24 GMT+0 - Identified - we are seeing a recovery on latency and error rates Type: Incident

Duration: 2 hours and 32 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:46:37</var> GMT+0</small><br><strong>Monitoring</strong> - Edge provider implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:54:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:22:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:36:24</var> GMT+0</small><br><strong>Identified</strong> - we are seeing a recovery on latency and error rates .</p> ]]> Tue, 18 Nov 2025 12:22:57 +0000 https://descopestatus.com/incident/cmi4jnre401dhx918v4p8odw0 https://descopestatus.com/incident/cmi4jnre401dhx918v4p8odw0 Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: , API, , API, EU πŸ‡ͺπŸ‡Ί β†’ US πŸ‡ΊπŸ‡Έ β†’ Nov 16, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 16, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 16, 09:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> ]]> Sun, 16 Nov 2025 09:00:00 +0000 https://descopestatus.com/maintenance/cmhujd2ur011uedoihn4gqai8 https://descopestatus.com/maintenance/cmhujd2ur011uedoihn4gqai8 Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: , API, EU πŸ‡ͺπŸ‡Ί β†’ Nov 9, 09:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Nov 9, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 9, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 9 Nov 2025 09:00:00 +0000 https://descopestatus.com/maintenance/cmhjb0bfg00431086o5kynjid https://descopestatus.com/maintenance/cmhjb0bfg00431086o5kynjid Database Maintenance Type: Maintenance Duration: 1 hour and 14 minutes Affected Components: API Nov 2, 09:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Nov 2, 13:18:32 GMT+0 - Identified - Maintenance is now in progress. Nov 2, 14:32:11 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 14 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>13:18:32</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>14:32:11</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 2 Nov 2025 09:00:00 +0000 https://descopestatus.com/maintenance/cmh7m01tc03w9gsptest1dgbv https://descopestatus.com/maintenance/cmh7m01tc03w9gsptest1dgbv Elevated error level Type: Incident Duration: 1 hour and 2 minutes Affected Components: , Console, API, US πŸ‡ΊπŸ‡Έ β†’ Oct 30, 13:55:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 30, 14:00:00 GMT+0 - Monitoring - Error level went down, seems like momentarily issue with queueing system Oct 30, 14:01:00 GMT+0 - Resolved - This incident has been resolved. We will do a full post mortem, but from initial analysis it seems our internal queue system was overwhelmed from internal service creating very high amount of events in short period of time. Type: Incident

Duration: 1 hour and 2 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>13:55:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Error level went down, seems like momentarily issue with queueing system .</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>14:01:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We will do a full post mortem, but from initial analysis it seems our internal queue system was overwhelmed from internal service creating very high amount of events in short period of time. .</p> ]]> Thu, 30 Oct 2025 13:55:00 +0000 https://descopestatus.com/incident/cmhdi4xsb004oqoehxiqin1n7 https://descopestatus.com/incident/cmhdi4xsb004oqoehxiqin1n7 Elevated error rate in connectors used in flows Type: Incident Duration: 3 hours and 38 minutes Affected Components: API Oct 20, 14:45:00 GMT+0 - Investigating - We are currently investigating this incident. Related to AWS outage in lambda service Oct 20, 16:31:40 GMT+0 - Identified - We are continuing to work on a fix for this incident. Issue related to high error rate on AWS lambda service, working on mitigating issue Oct 20, 17:53:55 GMT+0 - Monitoring - Fix was implemented by our cloud provider and we are currently monitoring the result. Oct 20, 18:23:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 38 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Related to AWS outage in lambda service.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>16:31:40</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Issue related to high error rate on AWS lambda service, working on mitigating issue.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>17:53:55</var> GMT+0</small><br><strong>Monitoring</strong> - Fix was implemented by our cloud provider and we are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>18:23:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 14:45:00 +0000 https://descopestatus.com/incident/cmgzb7bsi05dtl6heipaq4aio https://descopestatus.com/incident/cmgzb7bsi05dtl6heipaq4aio Elevated error level Type: Incident Duration: 2 hours and 26 minutes Affected Components: API, Console, , US πŸ‡ΊπŸ‡Έ β†’ Oct 20, 07:00:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 20, 07:29:06 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have identified related to issue on AWS cloud provider Oct 20, 08:18:38 GMT+0 - Identified - Impact on another provider (Vercel) is impacting also console Oct 20, 08:24:58 GMT+0 - Identified - Console is recovering partially Oct 20, 09:25:46 GMT+0 - Monitoring - AWS implemented a fix, error level seem to go down drastically We are currently monitoring the result. Oct 20, 09:25:46 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 26 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:29:06</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have identified related to issue on AWS cloud provider.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:18:38</var> GMT+0</small><br><strong>Identified</strong> - Impact on another provider (Vercel) is impacting also console.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:24:58</var> GMT+0</small><br><strong>Identified</strong> - Console is recovering partially .</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:25:46</var> GMT+0</small><br><strong>Monitoring</strong> - AWS implemented a fix, error level seem to go down drastically We are currently monitoring the result. .</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:25:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 07:00:00 +0000 https://descopestatus.com/incident/cmgytasyb00qm7z7em95n5md4 https://descopestatus.com/incident/cmgytasyb00qm7z7em95n5md4 Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: API Aug 31, 08:00:00 GMT+0 - Identified - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Aug 31, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 31, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 31 Aug 2025 08:00:00 +0000 https://descopestatus.com/maintenance/cmefjdosf000pvardwxdbbtgp https://descopestatus.com/maintenance/cmefjdosf000pvardwxdbbtgp Increased latency detected Type: Incident Duration: 2 hours and 45 minutes Affected Components: Console, , API, , API, US πŸ‡ΊπŸ‡Έ β†’ EU πŸ‡ͺπŸ‡Ί β†’ Aug 21, 17:59:01 GMT+0 - Identified - Our CDN provider acknowledged the issue, and we continue working with their support team to remediate it. Aug 21, 18:50:15 GMT+0 - Identified - We continue to monitor the incident with Cloudflare closely. The impact is increased latency of API calls, and should not result in API failures. Please contact us if end-users report any actual failures during the authentication process. Aug 21, 20:19:36 GMT+0 - Resolved - This incident has been resolved. Response times are now back at normal levels. Aug 21, 17:34:38 GMT+0 - Identified - We have identified increased latency in some Descope service APIs' network responses. We are working with our CDN provider to investigate and remediate. Aug 21, 19:18:16 GMT+0 - Monitoring - Cloudflare has implemented some fixes, and we see reduced latencies. We will continue monitoring as the system fully returns to optimal performance. Type: Incident

Duration: 2 hours and 45 minutes

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>17:59:01</var> GMT+0</small><br><strong>Identified</strong> - Our CDN provider acknowledged the issue, and we continue working with their support team to remediate it. .</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>18:50:15</var> GMT+0</small><br><strong>Identified</strong> - We continue to monitor the incident with Cloudflare closely. The impact is increased latency of API calls, and should not result in API failures. Please contact us if end-users report any actual failures during the authentication process..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:19:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Response times are now back at normal levels. .</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>17:34:38</var> GMT+0</small><br><strong>Identified</strong> - We have identified increased latency in some Descope service APIs' network responses. We are working with our CDN provider to investigate and remediate. .</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>19:18:16</var> GMT+0</small><br><strong>Monitoring</strong> - Cloudflare has implemented some fixes, and we see reduced latencies. We will continue monitoring as the system fully returns to optimal performance. .</p> ]]> Thu, 21 Aug 2025 17:34:38 +0000 https://descopestatus.com/incident/cmelols4s0001nbhzvyn78y7o https://descopestatus.com/incident/cmelols4s0001nbhzvyn78y7o Seeing elevated amount of errors Type: Incident Duration: 53 minutes Affected Components: Console, , API, , API, US πŸ‡ΊπŸ‡Έ β†’ EU πŸ‡ͺπŸ‡Ί β†’ Aug 20, 11:31:00 GMT+0 - Resolved - This incident has been resolved. About 2% of the traffic was affected, most of which originated from the Descope Console application. Aug 20, 10:54:00 GMT+0 - Identified - We have identified and working on addressing the incident that is causing login failures in both the US and EU data centers Aug 20, 11:20:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 53 minutes

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>11:31:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. About 2% of the traffic was affected, most of which originated from the Descope Console application. .</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>10:54:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified and working on addressing the incident that is causing login failures in both the US and EU data centers.</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>11:20:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Wed, 20 Aug 2025 10:54:00 +0000 https://descopestatus.com/incident/cmejvniiq0001qfeog1zkcewq https://descopestatus.com/incident/cmejvniiq0001qfeog1zkcewq Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Console, API Aug 10, 08:00:00 GMT+0 - Identified - We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions in FGA functionality. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Aug 10, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 10, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions in FGA functionality. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 10 Aug 2025 08:00:00 +0000 https://descopestatus.com/maintenance/cme1pc277005jv5nfhg3av489 https://descopestatus.com/maintenance/cme1pc277005jv5nfhg3av489 Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: , API, EU πŸ‡ͺπŸ‡Ί β†’ Aug 3, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 3, 08:00:00 GMT+0 - Identified - We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief periods of reduced availability or performance in related services. Please note that new user sign-ups will temporarily be unavailable during the maintenance window. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Aug 3, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief periods of reduced availability or performance in related services. Please note that new user sign-ups will temporarily be unavailable during the maintenance window. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 3 Aug 2025 08:00:00 +0000 https://descopestatus.com/maintenance/cmduusdln004p21um4kx9oloo https://descopestatus.com/maintenance/cmduusdln004p21um4kx9oloo Infra Maintenance Type: Maintenance Duration: 1 hour Affected Components: , API, API, , US πŸ‡ΊπŸ‡Έ β†’ EU πŸ‡ͺπŸ‡Ί β†’ Jul 27, 08:00:00 GMT+0 - Identified - We will be performing routine maintenance on our infrastructure during this window. While we do not anticipate significant disruptions, there may be occasional delays in processing audit and outbound related tasks. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Jul 27, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 27, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our infrastructure during this window. While we do not anticipate significant disruptions, there may be occasional delays in processing audit and outbound related tasks. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 27 Jul 2025 08:00:00 +0000 https://descopestatus.com/maintenance/cmdh8atr60019l7xwc9ulyskc https://descopestatus.com/maintenance/cmdh8atr60019l7xwc9ulyskc Elevated failure rate in authentication services Type: Incident Duration: 52 minutes Affected Components: , API, API, , US πŸ‡ΊπŸ‡Έ β†’ EU πŸ‡ͺπŸ‡Ί β†’ Jun 12, 19:04:00 GMT+0 - Identified - The incident appears to be related to an outage of a few internet services. We are in touch with our partners to remediate the issue. Jun 12, 19:07:00 GMT+0 - Resolved - This incident has been resolved. Jun 12, 19:02:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 52 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:04:00</var> GMT+0</small><br><strong>Identified</strong> - The incident appears to be related to an outage of a few internet services. We are in touch with our partners to remediate the issue..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:07:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:02:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. .</p> ]]> Thu, 12 Jun 2025 19:02:00 +0000 https://descopestatus.com/incident/cmbv1z48y000jqddjnk599k32 https://descopestatus.com/incident/cmbv1z48y000jqddjnk599k32 Issue with EU region management keys and EU projects' visibility to Descope console Type: Incident Duration: 1 day and 5 hours Affected Components: Console, API May 21, 15:32:00 GMT+0 - Resolved - This incident has been resolved. The root cause was an expired configuration between the US Descope cluster and the EU region. Only management key functionality on EU projects was impacted. EU project authentication services were not affected. May 21, 15:03:00 GMT+0 - Investigating - We are investigating reports of missing EU projects in the Descope console and management keys not working correctly for EU projects. Type: Incident

Duration: 1 day and 5 hours

Affected Components: ,

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>15:32:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. The root cause was an expired configuration between the US Descope cluster and the EU region. Only management key functionality on EU projects was impacted. EU project authentication services were not affected..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>15:03:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating reports of missing EU projects in the Descope console and management keys not working correctly for EU projects..</p> ]]> Wed, 21 May 2025 15:03:00 +0000 https://descopestatus.com/incident/cmay3z85m007a1aa4rtdzgjmu https://descopestatus.com/incident/cmay3z85m007a1aa4rtdzgjmu Descope console intermittent access issues Type: Incident Duration: 15 minutes Affected Components: Console May 17, 20:00:00 GMT+0 - Identified - Descope Console experienced a DNS issue, which may still cause access issues for the next few minutes. The system is up and running, and there is no affect on the authentication services. May 17, 20:15:00 GMT+0 - Resolved - Descope console DNS is fully recovered Type: Incident

Duration: 15 minutes

Affected Components:

<p><small>May <var data-var='date'> 17</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Descope Console experienced a DNS issue, which may still cause access issues for the next few minutes. The system is up and running, and there is no affect on the authentication services..</p> <p><small>May <var data-var='date'> 17</var>, <var data-var='time'>20:15:00</var> GMT+0</small><br><strong>Resolved</strong> - Descope console DNS is fully recovered.</p> ]]> Sat, 17 May 2025 20:00:00 +0000 https://descopestatus.com/incident/cmaso8n2e002pd07wrgk1ghw7 https://descopestatus.com/incident/cmaso8n2e002pd07wrgk1ghw7 Descope API is currently experiencing performance degradation. Type: Incident Duration: 47 minutes Affected Components: API, API Mar 22, 18:50:00 GMT+0 - Monitoring - The team has identified and resolved the issue. We are continuing to monitor and will update with any further details. Mar 22, 19:01:39 GMT+0 - Resolved - We experienced an issue with our Web Application Firewall (WAF). This resulted from a false-positive detection in our WAF that blocked suspected NextJS vulnerability. A handful of NextJS applications were affected. The protection rule was fixed and services are now operational. Mar 22, 18:15:00 GMT+0 - Investigating - We are currently investigating degraded performance against the Descope API. Type: Incident

Duration: 47 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>18:50:00</var> GMT+0</small><br><strong>Monitoring</strong> - The team has identified and resolved the issue. We are continuing to monitor and will update with any further details..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>19:01:39</var> GMT+0</small><br><strong>Resolved</strong> - We experienced an issue with our Web Application Firewall (WAF). This resulted from a false-positive detection in our WAF that blocked suspected NextJS vulnerability. A handful of NextJS applications were affected. The protection rule was fixed and services are now operational..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>18:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating degraded performance against the Descope API..</p> ]]> Sat, 22 Mar 2025 18:15:00 +0000 https://descopestatus.com/incident/cm8kkloft0001gobtycmi6lvn https://descopestatus.com/incident/cm8kkloft0001gobtycmi6lvn Slightly degraded API performance Type: Incident Duration: 3 hours and 56 minutes Affected Components: API, Console, API Feb 5, 16:36:06 GMT+0 - Investigating - We are currently investigating this incident. Feb 5, 17:44:51 GMT+0 - Identified - We identified the root cause, which seems related to our CDN provider's network performance issues. We are working closely with them to remediate those issues. Our reports show that less than 30% of the overall requests are affected by this issue. Feb 5, 18:20:27 GMT+0 - Monitoring - A fix was implemented, and API performance is now back to normal levels. We continue to monitor the system to ensure optimal performance of all components. Feb 5, 20:32:35 GMT+0 - Resolved - The system is stable since fixes were applied. Type: Incident

Duration: 3 hours and 56 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:36:06</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>17:44:51</var> GMT+0</small><br><strong>Identified</strong> - We identified the root cause, which seems related to our CDN provider's network performance issues. We are working closely with them to remediate those issues. Our reports show that less than 30% of the overall requests are affected by this issue..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>18:20:27</var> GMT+0</small><br><strong>Monitoring</strong> - A fix was implemented, and API performance is now back to normal levels. We continue to monitor the system to ensure optimal performance of all components. .</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>20:32:35</var> GMT+0</small><br><strong>Resolved</strong> - The system is stable since fixes were applied..</p> ]]> Wed, 5 Feb 2025 16:36:06 +0000 https://descopestatus.com/incident/cm6s4rpg20005nt3aej7o3k8n https://descopestatus.com/incident/cm6s4rpg20005nt3aej7o3k8n Database Maintenance Type: Maintenance Duration: 23 minutes Affected Components: API Jan 19, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jan 19, 09:22:46 GMT+0 - Completed - Maintenance has completed successfully. Jan 19, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 23 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>09:22:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 19 Jan 2025 09:00:00 +0000 https://descopestatus.com/maintenance/cm5xriq91001ebyp0dsuy1ofe https://descopestatus.com/maintenance/cm5xriq91001ebyp0dsuy1ofe Infra Maintenance US Type: Maintenance Duration: 30 minutes Affected Components: API, API Jan 19, 19:30:00 GMT+0 - Completed - Maintenance has completed successfully. Jan 19, 07:30:00 GMT+0 - Identified - We will be performing routine maintenance on our infrastructure during this window. While we do not anticipate significant disruptions, there may be occasional delays in processing audit-related tasks. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team. Jan 19, 11:37:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing routine maintenance on our infrastructure during this window. While we do not anticipate significant disruptions, there may be occasional delays in processing audit-related tasks. We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>11:37:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 19 Jan 2025 07:30:00 +0000 https://descopestatus.com/maintenance/cm5xtz615004g129n1l1wlk0k https://descopestatus.com/maintenance/cm5xtz615004g129n1l1wlk0k Detected high failure rate in authentication services Type: Incident Duration: 33 minutes Affected Components: API, API Jan 13, 22:02:49 GMT+0 - Resolved - This incident has been resolved. Jan 13, 21:30:00 GMT+0 - Investigating - We are currently investigating this incident, and will update shortly. Jan 13, 21:40:43 GMT+0 - Monitoring - The system is now operating normally. We will continue monitoring traffic and addressing any lingering issues. If you are still experiencing issues, please contact support. Jan 13, 21:55:52 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 33 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>22:02:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident, and will update shortly..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>21:40:43</var> GMT+0</small><br><strong>Monitoring</strong> - The system is now operating normally. We will continue monitoring traffic and addressing any lingering issues. If you are still experiencing issues, please contact support. .</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>21:55:52</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 13 Jan 2025 21:30:00 +0000 https://descopestatus.com/incident/cm5vkcxov002xlksbdc0dx1u5 https://descopestatus.com/incident/cm5vkcxov002xlksbdc0dx1u5 API issues and high error rate Type: Incident Duration: 22 minutes Affected Components: API, API Nov 25, 09:04:00 GMT+0 - Resolved - This incident has been resolved. Nov 25, 08:48:00 GMT+0 - Investigating - We are currently investigating this incident, where we see higher rate of failures for authentication flows and API calls. Nov 25, 08:55:00 GMT+0 - Identified - The root cause of the failure was identified as an infra change that misconfigured our caching subsystem (Redis). We are working to fix the issue. Nov 25, 09:03:00 GMT+0 - Monitoring - We have implemented a fix and are currently monitoring to see system is operating in nominal conditions. Type: Incident

Duration: 22 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>09:04:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:48:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident, where we see higher rate of failures for authentication flows and API calls..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>08:55:00</var> GMT+0</small><br><strong>Identified</strong> - The root cause of the failure was identified as an infra change that misconfigured our caching subsystem (Redis). We are working to fix the issue. .</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>09:03:00</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and are currently monitoring to see system is operating in nominal conditions..</p> ]]> Mon, 25 Nov 2024 08:48:00 +0000 https://descopestatus.com/incident/cm3wswcdv0004jfl69eiqugxw https://descopestatus.com/incident/cm3wswcdv0004jfl69eiqugxw Audit stream is delayed Type: Incident Duration: 2 hours and 54 minutes Affected Components: API, API Nov 18, 09:06:00 GMT+0 - Identified - We've identified a substantial delay in delivering audit events to configured audit stream connectors Nov 18, 21:00:00 GMT+0 - Resolved - This incident has been resolved. All audit events were delivered and all audit streams are operational Type: Incident

Duration: 2 hours and 54 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>09:06:00</var> GMT+0</small><br><strong>Identified</strong> - We've identified a substantial delay in delivering audit events to configured audit stream connectors .</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. All audit events were delivered and all audit streams are operational.</p> ]]> Mon, 18 Nov 2024 09:06:00 +0000 https://descopestatus.com/incident/cm3rt22u1002l12sdoh4fiwd9 https://descopestatus.com/incident/cm3rt22u1002l12sdoh4fiwd9 API degraded performance Type: Incident Duration: 3 hours and 6 minutes Affected Components: API Sep 4, 11:58:35 GMT+0 - Investigating - We are currently investigating this incident. Sep 4, 12:17:57 GMT+0 - Monitoring - Issue has been identified and a fix has been applied. Sep 4, 12:58:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 4, 14:00:00 GMT+0 - Resolved - After monitoring for some time, the implemented fix has resolved this issue. Type: Incident

Duration: 3 hours and 6 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>11:58:35</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:17:57</var> GMT+0</small><br><strong>Monitoring</strong> - Issue has been identified and a fix has been applied..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:58:53</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Resolved</strong> - After monitoring for some time, the implemented fix has resolved this issue..</p> ]]> Wed, 4 Sep 2024 11:58:35 +0000 https://descopestatus.com/incident/cm0nt1mq6001ipw5l6t8mdjy3 https://descopestatus.com/incident/cm0nt1mq6001ipw5l6t8mdjy3 Performance degradation on refresh token endpoint Type: Incident Duration: 36 minutes Affected Components: API Aug 5, 12:05:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 5, 12:31:00 GMT+0 - Identified - The incident was identified as a misconfiguration in our WAF that resulted in a higher-than-normal false positive rate, which blocked some legitimate end-user traffic. Aug 5, 12:41:00 GMT+0 - Resolved - This incident has been resolved with corrected configuration. Type: Incident

Duration: 36 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>12:05:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>12:31:00</var> GMT+0</small><br><strong>Identified</strong> - The incident was identified as a misconfiguration in our WAF that resulted in a higher-than-normal false positive rate, which blocked some legitimate end-user traffic..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>12:41:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved with corrected configuration..</p> ]]> Mon, 5 Aug 2024 12:05:00 +0000 https://descopestatus.com/incident/clzgzp0uc51096gnn3hzatvoiw https://descopestatus.com/incident/clzgzp0uc51096gnn3hzatvoiw Console and API Services are currently experiencing CORS errors Type: Incident Duration: 1 hour and 12 minutes Affected Components: API, Console, API Jun 11, 14:57:11 GMT+0 - Investigating - The Descope Console and API services are currently experiencing CORS errors. The team is investigating and will update shortly. Jun 11, 15:02:43 GMT+0 - Monitoring - We have implemented a fix and are identifying root cause. Jun 11, 16:09:29 GMT+0 - Resolved - This incident has been resolved. We will continue monitoring the system to ensure it is operating at peak performance. The issue originated in the auto-scaling mechanism, which had a networking configuration issue that caused CORS errors in some projects. Additional controls have been applied to ensure such incidents will occur. Type: Incident

Duration: 1 hour and 12 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>14:57:11</var> GMT+0</small><br><strong>Investigating</strong> - The Descope Console and API services are currently experiencing CORS errors. The team is investigating and will update shortly..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>15:02:43</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and are identifying root cause..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>16:09:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We will continue monitoring the system to ensure it is operating at peak performance. The issue originated in the auto-scaling mechanism, which had a networking configuration issue that caused CORS errors in some projects. Additional controls have been applied to ensure such incidents will occur. .</p> ]]> Tue, 11 Jun 2024 14:57:11 +0000 https://descopestatus.com/incident/clxaizv12106016blof9u4lpdxd https://descopestatus.com/incident/clxaizv12106016blof9u4lpdxd Performance degredation Type: Incident Duration: 53 minutes Affected Components: API May 9, 14:37:24 GMT+0 - Investigating - We are currently investigating this incident. May 9, 15:04:08 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 9, 15:30:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 53 minutes

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>14:37:24</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>15:04:08</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>15:30:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 9 May 2024 14:37:24 +0000 https://descopestatus.com/incident/clvzcrbve40686b8oib0z4jixm https://descopestatus.com/incident/clvzcrbve40686b8oib0z4jixm The jsdeliver CDN downtime affects older Descope SDK performance Type: Incident Duration: 9 days, 10 hours and 5 minutes Affected Components: API, API May 2, 06:30:55 GMT+0 - Identified - The jsdeliver CDN is experiencing service interruptions, which affects some older Descope SDKs. In more recent SDKs we have switched to use our own CDN ([static.descope.com](http://static.descope.com)), which is up and running. If your application is experiencing issues due to jsdeliver connection errors - upgrade the Descope SDKs which will resolve this issue May 2, 10:17:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 days, 10 hours and 5 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>06:30:55</var> GMT+0</small><br><strong>Identified</strong> - The jsdeliver CDN is experiencing service interruptions, which affects some older Descope SDKs. In more recent SDKs we have switched to use our own CDN ([static.descope.com](http://static.descope.com)), which is up and running. If your application is experiencing issues due to jsdeliver connection errors - upgrade the Descope SDKs which will resolve this issue.</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>10:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 May 2024 06:30:55 +0000 https://descopestatus.com/incident/clvovaqxy2039bhoj2x69iwyc https://descopestatus.com/incident/clvovaqxy2039bhoj2x69iwyc Database Maintenance Type: Maintenance Duration: 45 minutes Affected Components: Console, API Mar 9, 19:44:55 GMT+0 - Completed - Maintenance has completed successfully. Mar 9, 19:00:00 GMT+0 - Identified - We are planning a scheduled maintenance on the Descope EU data center. During that time, we anticipate there might be a few minutes of degraded performance and an increased rate of sign-up errors. Other components and functionalities will not be affected. Type: Maintenance

Duration: 45 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>19:44:55</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled maintenance on the Descope EU data center. During that time, we anticipate there might be a few minutes of degraded performance and an increased rate of sign-up errors. Other components and functionalities will not be affected. .</p> ]]> Sat, 9 Mar 2024 19:00:00 +0000 https://descopestatus.com/maintenance/cltj4vosk335721bfoj8ju2uy5f https://descopestatus.com/maintenance/cltj4vosk335721bfoj8ju2uy5f Elevated reports of 500 error rates on descope.com assets Type: Incident Duration: 43 minutes Affected Components: Console Jan 17, 22:13:24 GMT+0 - Monitoring - Error rates have returned to a stable state and we are continuing to monitor. Jan 17, 22:06:49 GMT+0 - Identified - We are working with our infrastructure partner Vercel to resolve the issue Jan 17, 22:09:00 GMT+0 - Identified - Confirming only impacting www.descope.com, app.descope.com, auth.descope.io, etc. No impact on user authentication via Descope API, Descope SDK and Descope Flows. Jan 17, 22:50:07 GMT+0 - Resolved - This incident has been resolved. All systems are operational. Type: Incident

Duration: 43 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>22:13:24</var> GMT+0</small><br><strong>Monitoring</strong> - Error rates have returned to a stable state and we are continuing to monitor..</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>22:06:49</var> GMT+0</small><br><strong>Identified</strong> - We are working with our infrastructure partner Vercel to resolve the issue .</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>22:09:00</var> GMT+0</small><br><strong>Identified</strong> - Confirming only impacting www.descope.com, app.descope.com, auth.descope.io, etc. No impact on user authentication via Descope API, Descope SDK and Descope Flows..</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>22:50:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. All systems are operational. .</p> ]]> Wed, 17 Jan 2024 22:06:49 +0000 https://descopestatus.com/incident/clric219y8811btn4123kbkbc https://descopestatus.com/incident/clric219y8811btn4123kbkbc Export/Import of projects and flows failing in some scenarios Type: Incident Duration: 3 days, 2 hours and 13 minutes Affected Components: API, Console Jan 1, 14:23:00 GMT+0 - Identified - We are working on a fix for this incident, which impacts only the export/import of projects and flows in the Descope console. There is no impact on authentication/authorization services. Jan 4, 16:36:08 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 2 hours and 13 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>14:23:00</var> GMT+0</small><br><strong>Identified</strong> - We are working on a fix for this incident, which impacts only the export/import of projects and flows in the Descope console. There is no impact on authentication/authorization services..</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>16:36:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 1 Jan 2024 14:23:00 +0000 https://descopestatus.com/incident/clqy34oa00031c4ncvvnsyo99 https://descopestatus.com/incident/clqy34oa00031c4ncvvnsyo99 Elevated error rate for flow execution for recently imported flows Type: Incident Duration: 27 minutes Affected Components: API Nov 28, 16:56:59 GMT+0 - Monitoring - The team has identified a possible root cause and has deployed a fix. Will continue monitoring. Nov 28, 17:20:27 GMT+0 - Resolved - This incident has been resolved. Nov 28, 16:53:18 GMT+0 - Investigating - We are detecting an elevated error rate for some of our customers, in flow execution of recently imported flows. The engineering team is investigating this and will provide an update shortly. Type: Incident

Duration: 27 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>16:56:59</var> GMT+0</small><br><strong>Monitoring</strong> - The team has identified a possible root cause and has deployed a fix. Will continue monitoring. .</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>17:20:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>16:53:18</var> GMT+0</small><br><strong>Investigating</strong> - We are detecting an elevated error rate for some of our customers, in flow execution of recently imported flows. The engineering team is investigating this and will provide an update shortly. .</p> ]]> Tue, 28 Nov 2023 16:53:18 +0000 https://descopestatus.com/incident/clpiku8nv239621beof956fwi2p https://descopestatus.com/incident/clpiku8nv239621beof956fwi2p Database Maintenance Type: Maintenance Duration: 1 hour and 17 minutes Affected Components: API, Console Sep 4, 14:16:57 GMT+0 - Completed - Maintenance has completed successfully. Sep 4, 14:16:33 GMT+0 - Identified - Maintenance is now in progress. Sep 4, 13:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on our main database during that time. Type: Maintenance

Duration: 1 hour and 17 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:16:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:16:33</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on our main database during that time. .</p> ]]> Sun, 4 Sep 2022 13:00:00 +0000 https://descopestatus.com/maintenance/cl7iwcf4o34487j4ofdhlc0h5d https://descopestatus.com/maintenance/cl7iwcf4o34487j4ofdhlc0h5d