Descope - Issue with EU region management keys and EU projects' visibility to Descope console – Incident details

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Issue with EU region management keys and EU projects' visibility to Descope console

ResolvedDegraded performance29 minutes

Affected

Console

Degraded performance from 3:03 PM to 3:32 PM

EU 🇪🇺

Degraded performance from 3:03 PM to 3:32 PM

API

Degraded performance from 3:03 PM to 3:32 PM

  • ResolvedUTC

    This incident has been resolved. The root cause was an expired configuration between the US Descope cluster and the EU region.

    Only management key functionality on EU projects was impacted. EU project authentication services were not affected.

  • InvestigatingUTC

    We are investigating reports of missing EU projects in the Descope console and management keys not working correctly for EU projects.