Descope - Seeing elevated amount of errors โ€“ Incident details

All systems operational

Seeing elevated amount of errors

Resolved
Degraded performance
Started 11 months agoLasted 37 minutes

Affected

Console

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

US ๐Ÿ‡บ๐Ÿ‡ธ

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

API

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

EU ๐Ÿ‡ช๐Ÿ‡บ

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

API

Degraded performance from 10:54 AM to 11:20 AM, Operational from 11:20 AM to 11:31 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved. About 2% of the traffic was affected, most of which originated from the Descope Console application.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We have identified and working on addressing the incident that is causing login failures in both the US and EU data centers