Descope - Elevated error level โ€“ Incident details

All systems operational

Elevated error level

Resolved
Partial outage 30 %
Started 9 months agoLasted about 2 hours

Affected

Console

Operational from 7:00 AM to 7:29 AM, Degraded performance from 7:29 AM to 8:18 AM, Partial outage from 8:18 AM to 8:24 AM, Degraded performance from 8:24 AM to 9:25 AM

US ๐Ÿ‡บ๐Ÿ‡ธ

Degraded performance from 7:00 AM to 9:25 AM

API

Degraded performance from 7:00 AM to 9:25 AM

Updates
  • Monitoring
    UTC
    Monitoring

    AWS implemented a fix, error level seem to go down drastically
    We are currently monitoring the result.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Console is recovering partially

  • Update
    UTC
    Update

    Impact on another provider (Vercel) is impacting also console

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.
    We have identified related to issue on AWS cloud provider

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.