Descope - High error rate on Management API calls – Incident details

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High error rate on Management API calls

ResolvedPartial outage 50%15 minutes

Affected

US 🇺🇸

Partial outage from 10:00 PM to 10:15 PM

API

Partial outage from 10:00 PM to 10:15 PM

EU 🇪🇺

Partial outage from 10:00 PM to 10:15 PM

API

Partial outage from 10:00 PM to 10:15 PM

  • PostmortemUTC

    The incident was caused by a regression in the middleware layer responsible for header parsing. The logic error prevented the middleware from correctly validating standard request headers, leading to a surge in 400 Bad Request responses.

    Full RCA will be delivered upon request, reach out to support for that.

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.