Descope - Notice history

All systems operational

Console - Operational

100% - uptime
Oct 2022 ยท 100.0%Nov ยท 99.98%Dec ยท 100.0%

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Oct 2022
Nov 2022
Dec 2022
Operational

API - Operational

100% - uptime
Oct 2022 ยท 100.0%Nov ยท 99.99%Dec ยท 100.0%

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Oct 2022
Nov 2022
Dec 2022
Operational

API - Operational

100% - uptime
Oct 2022 ยท 100.0%Nov ยท 100.0%Dec ยท 100.0%

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Oct 2022
Nov 2022
Dec 2022

Notice history

Sep 2025

No notices reported this month

Aug 2025

Database Maintenance
  • Completed
    August 31, 2025 at 9:00 AM
    Completed
    August 31, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    August 31, 2025 at 8:00 AM
    In progress
    August 31, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    August 31, 2025 at 8:00 AM
    Planned
    August 31, 2025 at 8:00 AM

    We will be performing routine maintenance on our databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions on the API. We appreciate your understanding and will work to minimize any impact.

    If you have any concerns, please feel free to reach out to our support team.

Increased latency detected
  • Resolved
    Resolved

    This incident has been resolved. Response times are now back at normal levels.

  • Monitoring
    Monitoring
    Cloudflare has implemented some fixes, and we see reduced latencies. We will continue monitoring as the system fully returns to optimal performance.
  • Update
    Update

    We continue to monitor the incident with Cloudflare closely. The impact is increased latency of API calls, and should not result in API failures. Please contact us if end-users report any actual failures during the authentication process.

  • Update
    Update

    Our CDN provider acknowledged the issue, and we continue working with their support team to remediate it.

  • Identified
    Identified
    We have identified increased latency in some Descope service APIs' network responses. We are working with our CDN provider to investigate and remediate.
Seeing elevated amount of errors
  • Resolved
    Resolved
    This incident has been resolved. About 2% of the traffic was affected, most of which originated from the Descope Console application.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We have identified and working on addressing the incident that is causing login failures in both the US and EU data centers
Database Maintenance
  • Completed
    August 10, 2025 at 9:00 AM
    Completed
    August 10, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    August 10, 2025 at 8:00 AM
    In progress
    August 10, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    August 10, 2025 at 8:00 AM
    Planned
    August 10, 2025 at 8:00 AM

    We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief interruptions in FGA functionality.

    We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team.

Database Maintenance
  • Completed
    August 03, 2025 at 9:00 AM
    Completed
    August 03, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    August 03, 2025 at 8:00 AM
    In progress
    August 03, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    August 03, 2025 at 8:00 AM
    Planned
    August 03, 2025 at 8:00 AM

    We will be performing routine maintenance on our main and secrets databases during this window. While we do not anticipate significant disruptions, there may be brief periods of reduced availability or performance in related services.

    Please note that new user sign-ups will temporarily be unavailable during the maintenance window.

    We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team.

Jul 2025

Infra Maintenance
  • Completed
    July 27, 2025 at 9:00 AM
    Completed
    July 27, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    July 27, 2025 at 8:00 AM
    In progress
    July 27, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    July 27, 2025 at 8:00 AM
    Planned
    July 27, 2025 at 8:00 AM

    We will be performing routine maintenance on our infrastructure during this window. While we do not anticipate significant disruptions, there may be occasional delays in processing audit and outbound related tasks.

    We appreciate your understanding and will work to minimize any impact. If you have any concerns, please feel free to reach out to our support team.

Jul 2025 to Sep 2025

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